Name: Sophie Jacobi
Address: 44 Parkway, London SW20 9HF
Phone Number: 07732233598
E-mail: cakeforbreakfastsw20@gmail.com.
We currently collect and process the following information:
● Personal identifiers and contact information (for example: names, telephone number and email address)
● Order history
● Allergies and preferences
● Bank details if I have issued you a refund.
Most of the personal information we process is provided to us directly by you for one of the following reasons:
● To provide quotations
● To communicate regarding an order
● To improve future order experiences by having records of previous orders
● To send you promotional updates where you have opted in to do so via the website.
We also receive personal information indirectly, from SquareUp (see later in this policy) if you make purchases through the website as follows:
● Data regarding your order history through the website
● Data on website usage and abandoned baskets
● Details of the usage of and outstanding balance on any Gift Cards you may hold.
We use the information that you have given us in order to process and fulfil orders, communicate with you where you have requested this and manage credit balances.
We may share your contact details (name, address, telephone number) with delivery companies if you have specifically requested delivery.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Sophie Jacobi using the above contact details
(b) We have a contractual obligation
(c) We have a legitimate interest.
Your information is securely stored on a password-protected device and online databanks with two-step verification.
We keep your information for six years. We will then dispose your information by deleting emails and order information older than five years on the first day of each financial year.
We have partnered with SquareUp to allow customers who want to both order and pay for certain products through the website to do so. There is no obligation to use this service, with other payment options being available, however, if you do use this service then SquareUp’s privacy notice can be found here:
Under data protection law, you have rights including:
Your right of access- You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure- You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at the contact details at the start of this policy if you wish to make a request.
If you have any concerns about our use of your personal information, you can make a complaint to us at the contact details at the start of this policy.
You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
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