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Buttercream will melt if it gets too hot, so it's always crucial to keep items away from sources of heat and out of direct sunlight. Always eat cake at room temperature.
Please don't put cupcakes with buttercream topping in the fridge unless we are in the middle of a heat wave. Keep cupcakes in the coolest part of your house, away from sources of heat and sunlight. Cream cheese frosting must be stored in the fridge and eaten on the day of purchase.
Cupcakes are best eaten on the day of collection but will still be yummy the next day. If you wish to store for more than one night, you will need to transfer to an air-tight container or arrange to collect them frozen.
KEEP YOUR CAKE IN THE FRIDGE until a few hours before serving to ensure it looks as good as it did when it left my house, but please, please, EAT IT AT ROOM TEMPERATURE: baking with real butter means that my cakes won't have their proper texture and flavour if they are eaten while still cold. I'm not going to lie, sometimes I get impatient myself, and I really notice the difference. If your cake is fridge temperature when you cut it (which might be necessary on really hot days), please wait a few minutes between cutting and serving. I promise you it will be worth it.
On hot / humid days I may advise you to take extra precautions to avoid condensation forming on your cake: this is purely a cosmetic issue and arises when your cake is much cooler than the surrounding air, just think of deliciously cold drink on a hot day! The simplest thing to do is to keep your cake in its box while it is still cold so that the condensation forms on the box rather than on the cake itself.
There's no need to put your cake back in the fridge after you've cut it (unless you keep your house super warm, or if it has cream cheese frosting on it), just keep it away from radiators / direct sunlight etc.
Cakes should be eaten within four days; their buttercream coating keeps them moist but you'll need to keep cut faces covered (eg with tin foil) to stop them going dry. If you want to keep leftovers longer than this, chat to me about freezing options.
There's no need to put your cake back in the fridge after you've cut it (unless you keep your house super warm, or if it has cream cheese frosting on it), just keep it away from radiators / direct sunlight etc.
All cakes will leave my house on a board and in a box. Cupcakes will be boxed up. Always carry cakes and cupcakes from underneath the box.
That's a firm no. Please don't think about doing this: you are very likely to damage it getting it into / out of a bag; cupcakes can also roll out of their holders if their box is tilted. If you can't collect by car, please be prepared to carry your goodies by hand, taking care to ensure they are always kept flat; it is not usually possible to fit them under a pram / on a bike, either. If you are planning to come by public transport please let me know.
The safest place is the boot of a cool car or in the footwell, taking a moment to check there aren't any nearby loose items that could fall onto the box. Make sure the AC's on! If the sun is shining, consider using a reflective surface to keep the sunlight off if it's not in the boot. There isn't enough friction to hold a cake box in place on a car seat. I don't advise holding a cake or cupcakes on a passenger's lap, if this can be avoided, as they will heat the cake up with their body heat and there is a good chance they might damage the cake by pushing on the sides / top of the box.
For cakes with three or more tiers, I usually recommend that I deliver and stack at the venue. This will incur additional costs and needs to be pre-booked so please ask about this at the point of ordering.
I don't put any preservatives in my cakes (although obviously they do contain a lot of sugar!), so you can't expect them to last as long as some store-bought goodies. I do everything I can to maximise the time you have to enjoy them, so please tell me when you plan to eat your cake, not just when would suit you to collect! There simply aren't enough hours in the day for me to bake and decorate everything on the day of eating or the day before. However, I am lucky to have five freezers: one for my family and four for you! Unless we discuss otherwise, I bake all of your cakes a few days before your event, and freeze them as soon as they are cool. If I can, I even decorate cupcakes at this point, prior to freezing, and only take them out of the freezer a couple of hours before you enjoy them. I decorate cakes as late as I can prior to collection: usually the day before and occasionally on the day. All of this is to ensure that your bakes have only been "out of the oven" for as sort a time as possible before you eat them. If you would like to know more about this, please do ask.
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